Codejock Product Licensing FAQ
Find answers to common licensing questions about subscriptions, renewals, activations, and developer license terms.
Here you will find answers to frequently asked questions regarding product licensing.
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What is the definition of a Site License?
Definition of the word ‘Site’ refers to a specific location. This is not a synonym for worldwide or all-encompassing. The site license is intended for one location only. We base this logic on a main office where the majority of a customer’s employees work from. Most large companies have a primary location where the bulk of their employees are located. This is what a site license is intended for.
Subsidiaries of a company are not included within the definition of a site license. Satellite locations are not intended with a site license. Multi-developer license options should be considered for these situations.
Sub-contractors are common for businesses. Whether they are a subsidiary of the registered company or an outside contractor is not relevant. A subsidiary may be covered under a multi-developer license only while that developer is working on a project for the direct benefit of the registered company, and only for the time the software is in use for the direct benefit of the registered company. The license is non-transferable to the sub-contractor. The license may not be used by the sub-contractor for any other purpose than for the direct benefit of the registered owner.
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Where can I find Third Party Software Notices on your website?
We provide information on third-party software that is included and distributed with our products on our
Third Party Software Notices and Licenses page. This information is also included with our product installation.
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Are there royalty or runtime fees involved in using your products?
You can freely distribute your application using our products without any additional costs. After your purchase no additional fees are required for distribution.
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How much does it cost to upgrade to newer versions?
Maintenance subscriptions include version upgrades at no charge. Optional maintenance coverage is available with purchase. Accounts with expired maintenance subscriptions qualify for discount pricing towards upgrading.
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Can I use my license on my laptop and workstation?
Yes, licensing is per developer so as long as you are the developer that bought the license, you may install on more than one machine.
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Can I receive the software electronically?
Yes. Sign in or create a Codejock account during checkout. After your order is processed, you will receive an email with instructions for accessing your purchased downloads.
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Who can use my license?
Licensing is per developer. Each developer using the software will need a separate license.
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What does the support and maintenance subscription cover?
The support and maintenance subscription gives you access to the latest product versions as they are released. Our Visual C++ products include complete source code for all samples and library components. ActiveX products are distributed in binary format only; however, complete source code is included for all samples. Help documentation is also included and technical support, software updates, maintenance, and enhancements are available while your support and maintenance agreement is active.
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How long do I have to renew my subscription once it expires?
Our maintenance renewals run consecutively starting from the date your original maintenance expires. You may re-activate your subscription any time within 1 year of the expiration date at the renewal price. A renewal purchase will extend your subscription for 1 year from the date of expiration, and not the date of purchase.
Example 1: Maintenance expires 02-JAN-2026. A renewal purchased before expiration extends the subscription through 02-JAN-2027.
Example 2: Maintenance expires 02-JAN-2026. A renewal purchased after expiration, but within one year, reactivates maintenance and extends the subscription through 02-JAN-2027.
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Can I still use your products if my subscription expires?
You can use our products indefinitely even after your subscription has expired.
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Is your software available in languages other than English?
Yes, several translations are available. In addition to English, we have translations for several languages including Portuguese, Chinese, Czech, German, Danish, Spanish, French, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Romanian, Russian and Swedish.
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Where can I find product license agreements?
You can find commercial and evaluation agreements on the
Software License Agreement page. Select the product and license type to view the applicable terms.